Tenants Guide

Tenants Guide

We go above and beyond for any tenant letting a property through Laurence Leigh Residential.


Once your rental offer has been accepted, you will be required to provide the following:

• One weeks holding deposit. Once received by the agent this will reserve the property. We will retain the money, if any relevant person, including your guarantor withdraws from the tenancy or fails a right to rent check, provides materially significant false or misleading information, or fails to sign their Tenancy Agreement within 15 calendar days, or the date agreed by both parties in writing. This amount is later deducted from the five or six week deposit which is held for the duration for the tenancy by the Deposit Protection Service (DPS) – www.depositprotection.com.

• Proof of identity – Passport for each named tenant. Please note that all none EU members will be required to provide a UK Working Visa
• Utility bill or bank statement for proof of address which is dated within the last 3 months.

Tenancy Agreements

You should read the Tenancy Agreement thoroughly, as it sets out the terms made by the Tenant to the Landlord and vice versa. Once signed and dated, the Agreement will be legally binding. Make sure that it does not contain Terms that you do not agree with and that it does contain everything you want to form part of the Agreement. If you are in any doubt about the content or effect of the Agreement, we recommend that you seek independent legal advice before signing.


A deposit equivalent to five weeks rent will be held for all tenancies under £50,000 per annum or six weeks rent on all tenancies over £50,000 per annum with the Deposit Protection Service (www.depositprotection.com) for the duration of the tenancy. All funds are held in accordance with the terms and conditions of the scheme.

Rent Payments

Rental payments should be set up by standing order to ensure rent is paid in advance and on time, be it either monthly, quarterly, bi-annually or annually as agreed in the contract.


After the commencement of the Tenancy, you will be required to register your details with all the utility providers (gas, electric and water) as well as council tax with your local borough.



TV Licence

Tenants are responsible for obtaining a TV Licence regardless of whether a television is provided by you or the Landlord.


The Landlord is responsible for providing an Inventory and Schedule of Conditions at the commencement of the Tenancy. The report represents a precise record of the contents and condition of the property on the date the inventory was carried out and will be prepared by an independent inventory clerk. Any discrepancies regarding the accuracy of the report should be brought to our attention within 7 days, otherwise the report will be accepted as accurate.

Initial Payment

Advance rent, deposit funds and administration/reference fee must be received in cleared funds prior to the commencement of the Tenancy.


The Landlord is responsible for building insurance and any fixtures and fittings provided by the Landlord. The Tenant is responsible for insuring their own furniture, possessions etc. and we advise you take out personal home insurance.

Property Management

As we offer different services to our Landlords, we may not be managing the property you are renting. You will be informed before the Tenancy commences who will be managing the property.

Early Termination

This is based on the tenants asking to leave their contract early, they shall be responsible/ liable to the landlords’ costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. The costs will be no more that the maximum amount of rent outstanding on the tenancy.

Unpaid Rent

Interest at 3% above the bank of England Base Rate from Rent Due Date until paid in order to pursue non payment of rent. Please note this will be applied until the rent is more than 14 days in arrears.

Lost Keys

Tenants are responsible/liable to the actual cost of replacing any lost key(s) or security devices, the actual cost of a locksmith, new lock, and replacement of key to a landlord and other persons requiring keys will be charged to the tenant.  If extra costs are incurred there will be a charge of £15 per hour (inc.vat) fir the time taken replacing the lost key(s) or other security devices.


Laurence Leigh Residential offers a range of property services in London (including St Johns Wood, Primrose Hill and Maida Vale) as well as Radlett, Hertfordshire.

Read up on all things property

Stay in the know with the latest news on the London property market

Property Outlook in North West London for Q4 2023

The picturesque neighbourhoods of North West London - St John’s Wood, Hampstead, Maida Vale, and...
Continue reading

The Most Desirable Roads to Live On in St Johns Wood

St John’s Wood, an affluent pocket of London, is renowned for its luxurious properties, vibrant...
Continue reading

The Best Coffee in St John’s Wood and Hampstead

In the leafy enclaves of St John's Wood and Hampstead, amidst the historic charm and verdant...
Continue reading

Transport links to North West London’s most popular suburbs

North West London: A tapestry of timeless elegance, contemporary flair, and verdant tranquillity....
Continue reading

Compare listings